“The greatest danger in times of turbulence is not the turbulence, it is to act with yesterday’s logic.” Peter Drucker The more complicated the organization, the more difficult it is to understand what is really happening within and for the customer. Perhaps it’s time to simplify our approach and focus on cooperation and collaboration? More…

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Simple problem Baking a cake. To be successful you need a recipe and a belief that the recipe is tried, tested and accurate. No particular expertise is required, however cooking experience probably increases success rate. It’s important that you follow the recipe precisely as it has been tested many times before. If you do so…

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