Why the carrot or the stick?

It’s an open question to you the reader. Why are we attempting to motivate the 21st century knowledge worker, interacting in increasingly complex environments in the same way since the 19th century?   As business leaders we have more than four decades of scientific research on human motivation available to us, yet there has been…

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Perhaps it’s time for a different approach?

“The greatest danger in times of turbulence is not the turbulence, it is to act with yesterday’s logic.” Peter Drucker The more complicated the organization, the more difficult it is to understand what is really happening within and for the customer. Perhaps it’s time to simplify our approach and focus on cooperation and collaboration? More…

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